1: Consultants at THG are from the C-Level suite. No juniors working on your business, no hand offs or surprises… ever!
2: We are proven to grow businesses profitably by accelerating your brand and optimizing your customer experiences.
3: Our yes is yes. No selective integrity here. We think carefully about saying yes, and when we say it, you can expect it.
4: Our process is to focus and leverage resources in a “timely manner” to improve every client’s business potential.
5: We are a firm that values individuals and teamwork; where people care about each other and share their knowledge freely.
6: Excellence is standard practice here. Our end-game is to exceed expectations and we are relentless in achieving client goals.
7: We believe in rewarding and celebrating individual and team success in ways that are outside the norm.
8: We help our clients see the things they may not see, so they can experience the fullness of their future vision.
9: Nothing scares us. We’ve seen it all, lived it all and whatever the issue, discretion and sensitivity are paramount.
10: Of course, egos are checked at the door, innovation through shared thinking is the value and the best idea wins.
As an expert in Start-ups and Turnarounds, Jim Henwood is a passionate 40-year C-Suite veteran who leads with trust and collaboration to create and implement effective and successful strategic plans. He connects well with others regardless of their backgrounds and professional levels. Most importantly, Jim has a proven track record in meeting or exceeding the expectations of ownership, boards of directors, stakeholders, clients, and guests in providing world class service and results and is well rounded in all aspects of business.
Currently, Mr. Henwood serves as a retained advisor and consultant with clients on matters regarding hospitality, retail and event development, property management, customer service, and operational management in for-profit and non-profit sectors of business. He is at his best when he is tackling challenges that require creativity, strategy and a competitive mindset. Jim has deep knowledge across all business functions and extensive experience with new ventures, turnarounds, and start-ups.
Mr. Henwood retired from the Los Angeles County Fair Association in 2016 where he served as President and CEO for twenty years. Previous to this position, Jim was the General Manager of South Coast Plaza for nearly twenty years. He has a rich history in the hospitality industry where he was raised, formally educated and served in a variety of executive positions with Westin Hotels.
A native of Niagara Falls, Jim earned his BS Degree in Hotel and Restaurant Management from Oklahoma State University and his AAS Degree in Hotel and Restaurant Administration from SUNY, Delhi.
Jim is both “Community and Cause engaged, giving his time, resources and talents to organizations he believes in. He is an active health and fitness enthusiast and continues to play competitive hockey. He resides in Corona del Mar, California with his wife, Sharon. They have two daughters, and six grandchildren.
Mission:
To ensure our clients are in a remarkably better position than when we met.
Vision:
Build better companies. Strengthen leader performance. Achieve every client goal.
Core Values:
Think relationship before agenda
Add value to every conversation
Lead by example. Measure by results
Keep our word. Keep it real. Keep it fun
Deposit more than we withdraw
Maintain an attitude that inspires
